Terms of Service

G2G I.T Graphics provides web hosting to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All clients of G2G I.T Graphics are subject to the following terms of service:

INDEMNIFICATION POLICY:
You agree to use all G2G I.T Graphics services and facilities at your own risk. G2G I.T Graphics specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall G2G I.T Graphics be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold G2G I.T Graphics harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against G2G I.T Graphics, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it’s agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless G2G I.T Graphics against liabilities arising out of Any injury to person or property caused by any products sold or otherwise distributed in connection with G2G I.T Graphic’s server.
G2G I.T Graphics reserves the right to intervene with any of the sites hosted on its servers in the interest of its customers. Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party Copyright infringement any defective products sold to customer from G2G I.T Graphic’s server. G2G I.T Graphics shall be the sole judge of what violates this Policy.

BILLING:
At this time we bill monthly, quarterly, semi-annually and annually, depending upon the plan. If you are not satisfied within your first 30 days we would be happy to provide you with a full refund (For some special offers the money-back-guaranteed day will be varied; and Domain Name registration fee is nonrefundable).
We accept Bank Transfer. For web hosting plans we will setup your account without any paying. Clients are encouraged to pay by Bank Transfer as it is the easiest way to handle payment at this time. Their are no contract periods but for each successive period, your contract is automatically renewed unless we are notified otherwise.

LATE PAYMENTS:
All accounts are billed according to the dates they were first activated on. If you will not pay for service renew in 5 days after deactivation, your account will be suspended. If you will not pay for service renew in 30 days after deactivation, your account will be terminated. You will receive an email reminder 5 days till deactivation.

CANCELLATION:
A cancellation request in respect of any Domain Registration, Web Hosting or Server service must be completed via email HERE one calendar month (30 days) before the date of ceasing the service. G2G I.T Graphics reserves its rights to change its prices at any time on reasonable notice. G2G I.T Graphics reserves the right to stop offering certain web hosting package types if it deems it necessary. G2G I.T Graphics will then either provide the web hosting service for the remainder of the time that has been paid for or refund the amount paid for that specific package.

ACCEPTABLE USE POLICY:
All services provided by G2G I.T Graphics may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of South Africa, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless G2G I.T Graphics and its employees from any claims resulting from the use of the service which damages the subscriber or any other party. Our acceptable use policy is actively and strictly enforced. Offending content or users are suspended from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken. Pornography is prohibited on all G2G I.T Graphics servers. This includes sites that include sexually explicit or hardcore images and/or advertising.

Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company.

Subscriber further acknowledges that the company’s liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.

Illegality In any form, including but not limited to the unauthorized distribution or copying of copyrighted software or other data, harassment, fraud, trafficking in obscene material. Undesirable Content Certain types of content are not allowed on our network. We do not host adult content of any description. Content relating to Hacking, Cracking, Warez and IRC is not allowed. Software, audio and video downloads may only be hosted if you are the writer and copyright owner of the resources or you have a right to distribute the materials. Accounts suspended due to content or AUP violation are not refunded under any circumstances.

NETWORK SECURITY:
A violation of systems or network security is strictly prohibited, and may result in criminal and civil liability. Examples of security violations include, without limitation, the following:
Executing any form of software or application that will intercept data not intended for the Customer’s server.
Introducing of any malicious programs into the network or server (e.g. viruses, worms, Trojan horses, and other executable intended to inflict harm.
Denial of service attack: Interfering with or denying service to any user, host, or network other than the Customer’s host.
Using any script or command to interfere with or to disable a user’s terminal session, locally or via Internet.
Circumventing user authentication or security of any account, host or network.

100% SERVER AND WEBSITE UPTIME GUARANTEE:
We take all reasonable steps to ensure that this server is available 24 hours every day, 365 days per year. However, servers do sometimes encounter downtime due to network and, other technical issues. This server may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Where possible we will try to give our clients advance warning of maintenance issues but shall not be obliged to do so.

USE AT CLIENT RISK:
G2G I.T Graphics will exercise no control whatsoever over the content of the material hosted on, or the information passing through the G2G I.T Graphics network and in no way moderates such content. Clients expressly agree that use of G2G I.T Graphics Server(s) and Services are at the client sole risk. G2G I.T Graphics is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on the G2G I.T Graphics web servers, including e-mail, databases and site content.

TERMINATION:
Should the client breach of any of the terms and conditions contained herein, including but not specifically limited to the payment terms, G2G I.T Graphics has the right (solely at G2G I.T Graphics discretion) to immediately demand payment of the full amount owing and demand compliance forthwith with all the terms and conditions, alternatively to terminate the agreement and services forthwith, in either instance without in any way derogating from any common law, contractual and or delictual rights which G2G I.T Graphics may have. G2G I.T Graphics reserves the right to suspend or terminate the service of any client that does not comply with the terms and conditions, Acceptable Use Policy, Acceptable Hosting Policy or any other contractual obligations.

LIMITATION OF LIABILITY:
G2G I.T Graphics shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from G2G I.T Graphics servers going off-line or being unavailable for any reason whatsoever. Furthermore, G2G I.T Graphics shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of G2G I.T Graphics servers. All damages shall be limited to the immediate termination of service.

DISCLAIMER:
G2G I.T Graphics will not be liable for any loss or damage, interruption of business, or any indirect, special, incidental, or consequential damages of any kind (including lost profits), regardless of the form of action, whether in contract, delict, or otherwise which may be suffered as a result of or which may be attributable, directly or indirectly, to the use and/or registration of the Client selected domain names/s OR ANY ACTION TAKEN BY G2G I.T Graphics IN RESPONSE TO THE ABUSE OF THE DOMAIN REGISTRATION SERVICES WHICH IT OFFERS. Moreover, G2G I.T Graphics holds no responsibility for the use of our clients accounts.

The material at this Website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this Website.

If any terms or conditions are failed to be followed, the account in question will be automatically deactivated. We reserve the right to remove any account without advanced notice for any reason without restitution as G2G I.T Graphics sees fit. FURTHERMORE, G2G I.T Graphics retains the right to change any or all of the above Policies, Guidelines, and Disclaimer without notification.